About This Policy

Crafters Who Care (“CWC,” “we,” “us,” or “our”) is a 501(c)(3) nonprofit organization incorporated in Texas. EIN: 41-5087041.

 

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit CraftersWhoCare.org or interact with our programs.

 

Information We Collect

We may collect the following information:

• Name, email address, phone number, and mailing address

• Artist application information including bio, artwork descriptions, and photos

• Class and workshop registration information

• Payment information processed securely through Wix Payments (we do not store full card numbers)

• Communications you send us through our contact form or email

• Website usage data collected automatically through cookies and analytics tools

 

How We Use Your Information

We use your information to:

• Process artist donation applications and manage donor relationships

• Communicate with artists, partners, supporters, and customers

• Process orders, payments, shipping, and returns

• Administer classes, workshops, and coaching sessions

• Send newsletters and updates (only with your consent)

• Provide public recognition, where you have consented (see below)

• Comply with legal and tax obligations as a 501(c)(3) nonprofit

• Improve our website and programs

 

We Will Never

• Sell your personal information to anyone, for any reason

• Share your personal information with third parties for their own marketing purposes

• Publish your name, photo, or story without your consent

• Use your information for purposes unrelated to our charitable mission

 

Service Providers

To operate our programs we share limited information with trusted service providers who perform services on our behalf. These providers may use your information only to perform those services and may not use it for their own purposes.

• Website hosting and payment processing (Wix and Wix Payments)

• Shipping carriers, who receive delivery addresses to fulfill orders

• Email and newsletter delivery services

• Online form and application tools

• Website analytics providers

 

We may also disclose information where required by law, to comply with legal process, or to protect the rights, safety, or property of CWC or others.

 

Public Recognition

With your consent, we may publish certain information to recognize artists, donors, and supporters. Depending on the permissions you select on your application or agreement, this may include your name or artist name, bio, artist statement, photographs of your work, a profile photo, and links or tags to your social media accounts.

Corporate and in-kind donors may be listed on our Supporters or Corporate Donors pages, and credited on product pages featuring their contributions.

 

You choose what we may publish. You may withdraw or change your permissions at any time by contacting us at Info@CraftersWhoCare.org, and we will remove the information from our website and future materials. Please note that content already distributed — such as printed materials or social media posts shared by others — may not be fully retrievable.

 

Children Under 13

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.Youth artist submissions are accepted only from artists between the ages of 13 and 17, and must be submitted by a parent or legal guardian who provides their own contact information and signs the Youth Artist Donation Agreement.

 

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we may hold such information, please contact us at Info@CraftersWhoCare.org.

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Minor Artist Information

Personal information collected through artist applications is used solely for administering the Artist Donation Program.

For minor artists aged 13 to 17, we collect parent or legal guardian contact information and take additional care to protect the minor’s personal data. Minor artist information is never used for marketing purposes.  Public recognition of a minor artist requires the explicit written consent of the parent or legal guardian, given through the Youth Artist Donation Agreement. Where consent is given, we limit published information to the minor artist’s first name or chosen artist name, and — only where the parent or legal guardian has specifically elected it — the minor artist’s age or age range.  We do not publish a minor artist’s last name, photograph, school, street address, or other identifying location information, and we do not tag or link to a minor artist’s personal social media accounts, without separate written consent from the parent or legal guardian.

A parent or legal guardian may withdraw consent or request removal of a minor artist’s information at any time by contacting us.

 

Cookies & Analytics

Our website uses cookies and similar technologies. Some are essential — they keep the site working, remember what is in your cart, and keep your session secure. Others are optional and help us understand how visitors use the site so we can improve it.

When you first visit CraftersWhoCare.org, you will see a cookie consent banner. Optional cookies are not set unless you accept them. You may accept, decline, or choose which categories you allow.  You can change your cookie choices at any time through the banner or the cookie settings link on our site, and you can also block or delete cookies through your browser settings. Declining optional cookies will not affect your ability to browse or purchase, though some features may not work as intended.  Our analytics are provided by Wix, the platform that hosts our website.

 

Email Communications

We send newsletters and marketing emails only to people who have opted in. Every marketing email includes an unsubscribe link, and you may opt out at any time.  Opting out of marketing email does not affect transactional messages we need to send you — such as order confirmations, shipping notices, refund confirmations, class details, or tax acknowledgment letters.

 

Data Security

We take reasonable steps to protect your personal information. Our website is hosted on the Wix platform, which maintains industry-standard security practices. Payment processing is handled by Wix Payments using secure encryption, and we do not store full payment card numbers.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Data Breach Notification

In the event of a breach of sensitive personal information, we will notify affected individuals as required by Texas Business & Commerce Code § 521.053 and any other applicable law.

 

How Long We Keep Your Information

We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

• Donation and financial records, including artist donation records and tax acknowledgment letters, are retained for at least seven (7) years to meet IRS and state recordkeeping requirements

• Artist applications and agreements are retained for the duration of the relationship and for seven (7) years afterward

• Newsletter subscriptions are retained until you unsubscribe

• Website analytics data is retained according to the provider’s standard retention period

When information is no longer needed, we delete it or remove identifying details.

 

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Withdraw consent for public recognition

• Opt out of marketing communications at any time

To make a request, email us at Info@CraftersWhoCare.org. We will respond within thirty (30) days. We may need to verify your identity before fulfilling a request.

 

Visitors Outside Texas

We welcome supporters from everywhere. If you live in a state or country with additional privacy rights, we will honor applicable rights where they apply to us. Please contact us at Info@CraftersWhoCare.org with any request and we will work with you in good faith.

 

Changes to This Policy

We may update this policy periodically. Material changes will be reflected in the “Last Updated” date below. Continued use of our website following any update constitutes acceptance of the revised policy.

 

Contact Us About Privacy

For any privacy-related questions or requests, contact us at:

Info@CraftersWhoCare.org

707 Clearview Cv, Round Rock, TX 78664

512-763-2030

This policy is governed by the laws of the State of Texas.

Last Updated: September 27, 2026